Frequently Asked Questions

We tried to anticipate and answer your questions as much as we could, but if you still have questions, we would be happy to answer them, send your questions to, You can send us a message on the "Contact Us ” page.

Who / how do I translate my order?
How do you calculate the time?
A time account is made based on the number of words in your order. As the number of words increases, the translation rate increase rate will decrease. If you need a much faster translation, we ask that you select Express Translation from the Service Types.
How do you calculate the price?
When can I receive the translation in my order?
Can I cancel my order?
What if I am not satisfied with the quality of the translation?
I want to send notes to the translator How can I do?
Can I order multiple documents?
Can I order multiple files by uploading multiple target languages?
Can I add text after placing an order?
Is the confidentiality of the documents in my order protected?
Can I delete my completed orders?
Will you also translate my comments and notes in the document?
Can I get an invoice?
Do you translate Legal, Technical, Medical?
Do you provide Sworn Translator Service?
Do you provide Interpreting / Consecutive Interpreting / Simultaneous Interpreting?